Since 2019, we've been Kenya's trusted insurance partner, making comprehensive coverage accessible, affordable, and easy to understand for everyone.
AKI Awards 2025 - Recognition for Outstanding Service
Mama Bima Kenya was born from a simple yet powerful observation: insurance in Kenya was complicated, expensive, and often misunderstood. Too many families were left vulnerable because they couldn't navigate the complex world of insurance products.
In 2019, our founder Charlene Wanjiku Kimara, with over a decade of experience in the insurance industry, decided to change this narrative. She envisioned an insurance service that would speak to Kenyans in their language, understand their unique needs, and provide solutions that actually worked.
Today, we're proud to serve over 5,000 families and businesses across Kenya, having processed thousands of claims and helped our customers navigate life's uncertainties with confidence and peace of mind.
To democratize insurance in Kenya by providing accessible, affordable, and comprehensive coverage solutions that protect what matters most to Kenyan families and businesses, while delivering exceptional customer service and building lasting relationships based on trust and transparency.
To be Kenya's most trusted and innovative insurance partner, recognized for our commitment to customer satisfaction, financial security, and community development. We envision a Kenya where every family and business has access to the insurance protection they need to thrive.
We operate with complete transparency, ensuring our customers always know what they're getting and can trust us to be there when they need us most.
Every decision we make is centered around our customers' needs. We listen, understand, and deliver solutions that truly make a difference in people's lives.
We continuously evolve our services and technology to provide the most efficient, user-friendly insurance experience in Kenya.
We're committed to strengthening Kenyan communities by protecting families and enabling businesses to thrive with confidence.
Key milestones in our mission to transform insurance in Kenya
Started with a vision to make insurance accessible and understandable for all Kenyans.
Reached our first milestone of 500 satisfied customers across Nairobi and surrounding areas.
Launched our online platform, making it easier for customers to get quotes and manage policies.
Formed strategic partnerships with leading insurance providers to offer more comprehensive coverage options.
Doubled our customer base and expanded services to include specialized business insurance packages.
Reached 5,000+ customers and received recognition for outstanding service in the insurance industry.
Awarded NUMBER 1 medical insurance agent in Kenya at the prestigious AKI Awards 2025.